Help
Lost your key?
It happens. Here's how to find it again, and how to move Purrlet to a new Mac.
Find your license key
- Search your email for Your Purrlet license key, from Dodo Payments. The key is right in it.
- Its Access license button also opens your order page, where the key is shown any time.
- No receipt? Email purrlet@nocturnab.com from the address you bought with, and we'll send it to you.
Moving to a new Mac
One key works on 2 Macs. On the old Mac, open Purrlet's Settings › License and choose Deactivate This Mac. Then activate on the new one with the same key.
Already gave the old Mac away, or it stopped working? Email purrlet@nocturnab.com with your key or your order number and we'll free its slot.
Restored from a backup?
If Purrlet asks you to activate again after moving your data to another Mac, that's expected: a license belongs to the Mac it was activated on. Activate with the same key. It counts toward your 2 Macs unless you deactivate the old one.